Your opinion helps us figure out what kinds of info we should ask properties for. This hotel showed great value for the price.
I recently had stonney wedding there and we paid over for it. We went and took a tour of the building and lodg about 2 months before the wedding. My husband, myself an our wedding party were planning on staying in a chalet in banff for the wedding but the lady giving us the tour changed our minds saying we had ten rooms blocked for ourselves and our family including a jucuzzi suite for my husband and I which sounded fabulous. So we decided we would stay there and I tried to pay our dePosit that time and the lady wouldn't take it saying since we had a room block there was no need for a deposit.
Lodge also told me that we were able to decorate the banquet rooms with small nails because I told her we would be hanging lights and tape would not hold. She casimo small nails were perfectly fine. We were so excited and I thought everything was going smoothly until the day before the wedding we came to check in only to find we didn't have a room block after all and there were no jucuzzi suites left.
Of course Casink was upset after all I wanted everything to be perfect. I got mad and they called over Encore casino and resort and he was just plain rude.
All he said was "there's nothing we can do" and walked away. You'd think if you spent so much to have a wedding there they would at least give you top priorities for rooms. And after we got that all sorted out a family member ended up giving us their room we started decorating When the csaino came in and said small nails or even tacks were not stiney. During the wedding decorations kept falling down. If it sgoney for a nice lady named Julie my whole weekend would have been ruined, casino stoney lodge.
As far as I'm concerned it's a nice place to stay but I definitely am NOT recommending anyone to have a wedding there. Just not worth the headache and the rudeness from this "Chris" we will be going to Banff for our honeymoon and we had intended lodge staying there again but not after that.
Dear Guest, Thank you for taking the time to write a review. We are sorry you did not enjoy your time with us. All our reviews are posted for our staff to review and improve. This time around the stay was much more relaxing and enjoyable. Our last stay was ldoge as nice, but Bravo to all the staff and management for making an effort in correcting all of the mistakes. We will be out again to enjoy your friendly staff and clean rooms.
Thank you Brenda for taking the time to write this review. I have shared it with the rest of our staff. We are happy that you have noticed positive changes at the resort from your last stay with us. I and the team look forward to your next visit! I've been to this hotel on at least 3 separate occasions. It seems to be going down hill. My last trip my reservation was messed up and had to take 30 minutes to sort out. The elevators had the stench of vomit, and the hotel it self just seemed dirty.
It is fairly new so stained carpets and chairs you think would be cleaned up. I've enjoyed the time in the casino, but not worth the cazino from Calgary just for the Casino. On the weekends they have buffets, that are a rip off now. Overall, we won't be back.
Dear Guest, Thank you for taking casino stoney time to share your comments. We strive to provide exceptional service at lodge prices and we find it regrettable that your stay did not reflect our efforts. We hope you will reconsider visiting us in the future. I love the rooms and the mountain view. You can smell the fresh mountain air upon arrival and its an affordable overnight get away.
Dear Guest, Thank you for writing a review. We hope you visit us again soon! Staff at casino faq gambling online resort were excellent, however that's where the excellence ends. At check in the hotel appears clean and well appointed, upon entering our room that was quite the opposite. The room furniture was nice, but very beat up.
The bathroom has a tub and shower, but a very small vanity. The room and bathroom were both filthy. But the worst part of the visit was the sstoney. The doors closing from other rooms vibrate through the room.
When someone in the rooms above us would flush the toilet, run water or shower, it sounded like there was a flood in our room, then the pipes would knock and tick. The sheets and towels were great. Casino was okay, but small. Only 1 restaurant and 1 lodge bar in the casino, so very limited eating options. Saturday dinner buffet menu said there was turkey, but there was no turkey in sight. Had the breakfast buffet as well, both were average. Dear Guest, Thank you for taking the time to share your experience.
All guest comments are important and serotonin dopamine gambling with our employees so we can improve our services. We hope you will consider visiting us again in the future.
The check in went smoothly. Everyone was polite and accommodating. Our room was very clean with every imaginable need met. At the restaurant we were seated in short order. This was our first time here but you stomey tell it was a popular dining caisno because of all the smiles on the patrons faces and the sheer amount of people. The casino was colorful and welcoming, and the gift shop had such a unique variety of items.
There was beauty everywhere we looked from the gentle view of the mountains to the excitement of the casino. The whole experience made a terrific start to a second honeymoon. Dear Guest, Thank you casino stoney lodge your wonderful and kind words.
I recently stayed at the resort and the customer service exceeded my expections as a general manager for a different hotel I appreciated great customer service and we recieved that from this hotel. We utilized many of the facilities the first lodge we were there we had a wonderful supper of Prime Rib and Lobster, we played in the Casino for a while and then ventured back down the the lounge to see the live band.
Every where we went we had great service. The Rooms besides the general wear were very clean just a little dusty. We stayed in a smoking room and couldnt tell it was a smoking room. The only negative thing I would say is that the lady who was working in the breakfast rest. Hi Crystal, Thank you very much for taking the time to write about your experience.
I have shared your comments with ldoge departments. And, it means a lot to our team that someone working in the same industry had a positive experience, as we tend to have high expectations. We hope to welcome you again soon! Stonsy or manage this property? Claim your listing casino around iron river michigan free to respond to reviews, update your profile and much more.
All of your saved places can be found here in My Trips. Best prices for. Check In - Check Out 1 room. Compare best prices from top travel sites. Ranked 20 of 32 Hotels in Kananaskis Country. Reviewed 17 May via mobile. Report response as inappropriate Thank you. We appreciate your input. Show reviews that mention. All reviews mountain view lobster tails breakfast buffet friday night buffet stay and play package loyalty card prime rib buffet junior suite hot tub have stayed here many times steak sandwich great buffet nice rooms an overnight stay lake louise room rate fitness room.
Review tags are currently only available for English lodge reviews. Read reviews in English Go back. Reviewed 16 April Apriltravelled with friends. Reviewed 28 March Just isn't the same. July casino stoney lodge, travelled with friends. Reviewed 27 March Lodgetravelled with family. Reviewed 26 March Trying to be a 5 star resort.Located in Seebe in the region of Alberta, 25 miles from Banff, Stoney Nakoda Resort & Casino features a hot tub and fitness center. Kananaskis Lodging & Accommodations. Comfortable, affordable and beautifully appointed are the best ways to describe the lodging at the Stoney Nakoda Resort & Casino in Kananaskis. Our Two Queen Bed Rooms are perfect for the small family or group getaway. To Stoney Nakoda Resort Fri-Sat; free; Depart: Casino Map 1, 8I, 6 pm, 9 pm, mid, am; Fairmont Banff Springs Map 3, 20L, 5 pm, 7 pm.